Services

Software Services

Working with our clients to assess operations and gaps in their existing software slate, Luna Tech helps identify and source the right applications for use across operating systems and devices.

Doing Better By Working Together

Luna Tech views its mission as assisting businesses of all sizes in creating ideal digital environments that are in line with their technical capabilities, business objectives, employee needs and consumer expectations.

The sharpest consultants in the industry are ready to offer their experience and knowledge to guide the management of your software solutions at Luna Tech .

We deliver value-added software solutions to the public sector and other private organisations. We are driven to identify, source and provide software solutions that improve service and efficiency.

Our business advisors place a high value on completely comprehending your company's business concept. They can advise you on the software solutions that will provide the most value to your company based on this knowledge.

We Solve Your Challenges

Software Implementation Strategy

We assist businesses in developing short- and long-term software implementation roadmaps. We believe in guiding sensible software investments while assuring a seamless corporate transformation through tailored solutions and their safe implementation.

Technology Advisory Services

Luna Tech ’s software consultants assist our customers in selecting the right technology stacks for their solutions. Be it a programming language or a ready-to-use platform, we help businesses review the pros and cons of each approach before starting their projects.

Business Solution Consulting

When businesses are unsure about which software to use to solve their problems, we offer business solution consulting. We identify the perfect application—from CRM to ERP and more—as well as the ideal acquisition and implementation strategy.

Software Distribution

Through remote, automated solutions, Luna Tech works to distribute software to our client’s networks and systems to facilitate the management of installation, patches, updates and maintenance.

The Need For Automated Software Distribution

Everything is becoming increasingly digital in today's fast-paced world. As a result, software is being deployed on a wider scale than ever before, and it’s becoming extraordinarily difficult to effectively manage.

Distributing and managing software manually, as well as sorting through numerous software distribution techniques, becomes nearly impossible for IT managers when the number of employees—and the software they use—in an organisation grows. This necessitates the establishment of an exclusive software distribution system.

Luna Tech allows an IT expert to leverage automatic software deployment anywhere with a single click, making software distribution processes an asset, rather than a hindrance.

Save Time And Effort

Luna Tech enables you to deploy software to your systems in a simple and effective manner. Our solutions work from end to end, ensuring secure updates, reduced bandwidth requirements, seamless installation and more, giving your teams the convenience of a perfectly functional solution right when they need it.

With our services, you have control over all of the essential aspects of your software without any additional organisational effort, in real time and from anywhere.

The Advantages Of Using A Software Distribution Tool

You can use a centralised and automated software distribution tool to:

  • Automate software delivery to save time and effort
  • Get a bird's eye perspective of the software that's running on your network
  • Reduce errors in installation or updates through automated processes
  • Maintain a central software package repository
  • Leverage a variety of software distribution strategies fit for your IT environment
  • Keep software up to date with all required security updates and patches
  • Install software at off-peak hours to limit operational disruptions

Luna Tech ’s Software Distribution Features & Capabilities

Enhanced Software Security

Software performance on numerous workstations is monitored by a good software distribution service. It can automatically track essential updates and check the software's health. Various maintenance tasks, such as uninstalling, configuring and more can also be done safely with effective software distribution solutions.

Saves Time

Software distribution offers comprehensive deployment options and ways to customise installation. Packages can be distributed to users in less time—within hours and not days. Most importantly, the process can be left entirely unattended so that your IT team can concentrate on other, higher-level functions.

User Actions Can Be Tracked

With software distribution systems, you can generate customised reports, comprehensive statistics and analytics. These can be used to track user activity on workstations in relation to a certain piece of software. This can contribute to the establishment of a controlled work environment in which the organisation can monitor the effectiveness of key applications.

Automatic updates

Important updates can be tracked and distributed to specific workstations inside an organisation via our software distribution services. It is not necessary for your IT teams to visit each computer and perform maintenance. All critical upgrades required by the application are found and scheduled by our cutting-edge systems.

Software Support

By providing our clients access to a team that’s well-versed in today’s most popular enterprise applications, Luna Tech offers support that guides businesses through common errors or difficulties that arise during use.

Maintenance and support are a natural extension of our software services. Considering the increasing complexity of today’s applications, we pride ourselves on helping clients make the most of their new systems with our first-hand knowledge, extensive experience and hands-on maintenance support.

Maintenance And Support

The first step in the lifecycle of your software project is acquiring a software solution and integrating it into your organisational infrastructure.
As soon as it goes online, you'll be faced with the requirement to start supporting, maintaining and correctly evolving your software system. That’s where we come in.

We Offer

  • Second- and third-level support services
  • Different delivery options for each business
  • Technical expertise that streamlines case resolutions
  • Support for leading off-the-shelf software solutions

We Offer Both Basic And Expert Software Support

Our specialists have experience maintaining cutting-edge software as well as supporting legacy systems and niche third-party applications. The extent of our software support is determined entirely by your unique needs!

Ease Of Use

If your teams are struggling to make use of the new tools that you’ve acquired, our support teams can help demystify core features and functionality to get your employees up and running in record time.

Incident Resolution

With any error that your employees experience during everyday use, our teams can swiftly identify and diagnose the root cause in order to ensure the delivery of a high-performing, hassle-free software suite.

Tireless Support

Luna Tech is proud to provide dedicated and accessible teams comprising friendly software support specialists that are always available to guide you forward when your business and employees need the most help.

Ongoing Assistance

Break/fix services, bug fixing, troubleshooting, ongoing technical assistance and advisory are all examples of our software support and maintenance services. Our experts are always available to help you with your problems.

Partner with us for end-to-end support.

Benefit from well-defined troubleshooting processes and get access to an extensive talent pool.

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